The Government of Pakistan has established a complaint cell at Federal Ombudsman Secretariat Islamabad for the Overseas Pakistani under the Grievances Commissioner for Overseas Pakistanis.
In addition to the above, Government has also established one window facilitation desk at Islamabad, Karachi, Lahore, Sialkot, Peshawar, Multan and Gawader for the overseas Pakistanis.
Pakistani community having issues/suggestions related to NADRA/ IMPASS or on the above airports and wish to get their grievance addressed may register their complaint/suggest at:
[email protected] and +92 300 8487161.
Esteemed community is further informed that Mission has fixed Friday (1130 - 1230 hrs ) for public hearing.
Mr. Adnan Javaid, Third Secretary, Consular & Community officer has been designated as focal person for Community in Japan. He can be reached at
office 03 5421 3603, cell 090 3318 9555 and email [email protected]
Embassy of Pakistan, Tokyo
10 February, 2016